Store Open Tuesday - Saturday | Based in Ilford, Essex

Call us for expert advice

0208 478 0669

Servicing & Repairs

Whether you’re a seasoned seamstress or just beginning your sewing journey, our expert technicians are here to provide top-notch service and repair solutions to keep your machine running smoothly.

Dedicated to providing quality services  

Our team have a combined repair knowledge of 80 years, we offer free estimates while you wait on any machine brought to our workshop.

Skilled Repairs

Top-notch Servicing

Quality Assurance

Servicing & Repairs Enquiry Form

Please provide your details and we will contact you as soon as possible.

    our servicing includes

    Domestic Machines
    Our team have a combined repair knowledge of 80 years, we offer free estimates while you wait on any machine brought to our workshop. Our team have completed training with the major leading manufacturers and are competent at repairing all domestic brands.
    2
    Multi Needle Embroidery Machines
    Our team specialise in servicing multi needle embroidery machines, such as the Brother PR series. All services include a full strip down, 16 point test check, tension correct and calibration.​
    3
    Industrial Machines
    We offer Industrial call outs to all types of machine, working from home, studios, sample rooms, alterations, drycleaners and corporate customers and a number of industry leading companies. Our industrial engineers are mobile and we cover London & Essex, please contact for further distance availability.
    4
    School Servicing
    Unlock special pricing for schools, educational groups, colleges, and universities. Our team of engineers is thoroughly vetted with DBS checks, ensuring a secure and reliable service for your institution.

    Brands we repair & service

    Frequently Asked Questions

    We offer free estimates while you wait when you bring your machine into our workshop. Final costs depend on the type of machine and the work required.

    Most standard servicing is completed quickly once assessed, but turnaround time can vary depending on the machine type and any required repairs.

    Yes, we provide free, no-obligation estimates for all machines brought into our workshop.

    Yes, our engineers are trained by leading manufacturers and can repair all major brands of domestic and industrial sewing machines.

    A full service typically includes a strip-down, deep clean, lubrication, tension adjustment, calibration, and a comprehensive multi-point safety and performance check.

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    Support Team

    Typically replies within a day